Room was nice, but the shower had issues adjusting height.

The serene atmosphere by the lake was refreshing, and the staff provided excellent assistance with local transportation options to Milan, ensuring a smooth experience throughout my stay.

I almost gave this place a good review, but the missing room slippers and a rude staff response ruined everything. The carpets are dreadful, and the AC sounds like a jet engine. It's a travesty not to receive special treatment during my stay when everything about this hotel screams 'basic. ' Try again, NH Milano.

The hotel offers a free shuttle service to Milan, which greatly facilitated my explorations around the city without the hassle of public transport.

The WiFi connection was spotty, slow, and limited to one device, making it difficult to stay connected during my stay.

This place desperately needs maintenance—a broken shower liquid bottle, stained carpets, and a sink resembling an abandoned wasteland are just a few examples. The air conditioning is not just noisy. it’s ineffective, making for an uncomfortable stay whenever the temperature rises. There’s also a bad smell that lingers throughout, along with almost every appliance in the bathroom showing signs of wear and tear. To top it off, accessing the hotel is a real challenge due to confusing directions, leading to frustration before you even step inside.